Frequently Asked Questions (FAQs) for Candidates Wanting a Job on a Cruise Ship
1
What qualifications do I need to work on a cruise ship?
Requirements vary by role, but most positions require:
• Relevant experience in your field (hospitality, entertainment, retail, marine, medical, etc.)
• An excellent command of English
• A positive attitude and strong customer‑service skills
Some technical or specialist roles may require certifications or licenses.
2
What documents will I need?
Most cruise lines require:
• A valid passport
• A seafarer medical certificate (e.g., ENG1, PEME or equivalent)
• Criminal Background checks
• Some roles may require additional certificates such as STCW Basic Safety Training.
• Vaccination records (requirements vary by cruise line)
3
Do I need previous cruise ship experience?
Not always. Many hospitality, retail, and entry‑level roles accept strong land‑based experience. Specialist roles (marine, medical, entertainment) often require industry‑specific experience.
4
What is life like working on a cruise ship?
It’s unique, exciting, and fast‑paced. You’ll work hard, meet people from all over the world, and experience new destinations. Crew communities are diverse, friendly, and supportive. You will work every day you are onboard and most crew onboard will work 10-12 hours each day.
5
What is the salary like?
Salaries vary widely by position and cruise line and are usually paid in US Dollars. Sales/Retail roles onboard ships, as on land, are usually paid a lower base rate but with commission made on sales and team results. Salaries start from approx. $1800 per month
Most roles include:
• Free accommodation
• Free meals
• No living expenses
This means crew members often save a significant portion of their earnings.
6
What is accommodation like on board?
Crew cabins are compact but functional. Depending on your role, you may share a cabin or have a single cabin. All cabins include essentials like a bed, storage, and a bathroom.
7
Will I get time off to explore ports?
Yes — most crew members get scheduled breaks or time off when the ship is in port. The amount of free time depends on your role and daily duties.
8
How long are the contracts?
Contracts typically range from 4 to 9 months, depending on the role and cruise line. Senior officers and some technical positions may have shorter rotations.
9
Do I have to pay for my travel to the ship?
Policies vary. Some cruise lines cover travel costs; others require crew to pay upfront and reimburse later. Your recruiter will clarify this during the hiring process.
10
Is food provided?
Yes. Crew members eat in designated crew dining areas, and meals are included at no cost.
11
Can I choose which ship or itinerary I work on?
No, Assignments are based on operational needs and can change at the last minute.
12
How long does the recruitment process take?
Usually it takes between 2-4 months, depending on:
• The role
• Your experience (e.g. have you worked onboard ships before)
• Document processing
• Medical clearance
• Ship schedules
Your recruiter and our onboarding team will keep you updated throughout.
13
What are the working hours like?
Expect long days — often split shifts — especially in guest‑facing roles. However, you’ll also have structured rest hours and scheduled time off. A standard working day is 10-11 hours per day every day.
14
Will I need to pay any recruitment fees?
No, Legitimate cruise recruiters never charge candidates recruitment fees. It is illegal to charge candidates recruitment fees in this industry. If someone asks you for money to secure a job, it’s a red flag.
15
Can I bring my family or partner?
Crew members cannot bring family or partners on board. Some senior officers may have family privileges, but this is rare and role‑specific.
16
What happens after my first contract?
If you perform well, you may be offered a renewal or promotion. You will go home on a few months 'vacation' to rest and then return to a ship in the fleet. Many crew members build long, successful careers at sea.
17
What happens if I fail my medical?
Unfortunately if you fail your medical your job offer will be rescinded. Depending on the reason for your failure you might be able to retake and pass the medical again when the issue has cleared up. In most cases of a failure to pass the medical, you will be responsible for the cost of this medical exam and it will NOT be reimbursed.
18
Do I pay tax?
Not all nationalities pay tax on earnings from working on a cruise ship. You will need to declare your income earned and enquire with your relevant tax personnel in your country. We always recommend you get information about your tax from a qualified tax professional in your country.
19
What happens if I get sick onboard?
There is a full medical centre onboard where you can see a Doctor / Nurse and they will give you the necessary medication.
You do not need to pay for this.